Distance Sales Agreement
DRAFT – This text has not yet been reviewed by legal counsel. The binding version will replace it here.
Article 1 – Parties
Provider: İsterdim Ki Dijital Platform İşletmeciliği Limited Şirketi (First You). Address: Osmanağa Mah. Söğütlüçeşme Cad. Palas Elektronikçiler Çarşısı No: 7 İç Kapı No: 6, Kadıköy / İstanbul, Türkiye. Tax office and tax number: Kadıköy / 4811456538. MERSİS number: 0481145653800001. Registered electronic mail (KEP): -. Phone: +90 532 570 44 10. Email: destek@firstyou.app. Referred to below as “First You” or the “Provider”.
Subscriber: the consumer who purchases the subscription with the name, surname, address, phone and email stated on the payment page. Referred to below as the “Subscriber”.
This agreement is concluded electronically, without the parties being physically present, under the Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
Article 2 – Subject
The subject of this agreement is the provision of the monthly renewing First You subscription selected by the Subscriber on firstyou.app, and the rights and obligations of the parties. First You is a private AI assistant service working over Telegram: chat, reminders, understanding of photos, PDF and text files, web search inside the chat, deep research on explicit request and confirmation, and notes the Subscriber asks it to keep.
The Subscriber confirms having read and approved the Preliminary Information Form before approving this agreement.
Article 3 – Characteristics and price of the service
Assistant plans (monthly, VAT included):
- Basic: 799.00 TL. Monthly AI budget of USD 2; 150 messages and 30 web searches per day; 2 deep research tasks per month; 2 GB storage.
- Plus: 2,399.00 TL. Monthly AI budget of USD 15; 600 messages and 150 web searches per day; 15 deep research tasks per month; 10 GB storage.
- Pro: 6,399.00 TL. Monthly AI budget of USD 45; 2,000 messages and 500 web searches per day; 60 deep research tasks per month; 50 GB storage; the Opus-class model only on this plan and only with the Subscriber’s confirmation for each task.
Storage plans (monthly, VAT included): 99.00 TL for 2 GB, 199.00 TL for 10 GB, 399.00 TL for 50 GB. A storage plan does not include the assistant; it only keeps the Subscriber’s data in the service.
The AI budget is a usage ceiling included in the plan fee; no extra charge is made for reaching it. When the budget is used up, only limited service (short replies from a small model) is provided until the period renews. Daily limits reset every day and monthly limits at the start of each period.
The price is shown on the payment page and in this agreement in Turkish lira with all taxes included. No additional fee is charged to the Subscriber for the use of the means of distance communication.
Article 4 – Payment and renewal
Payment is collected by bank or credit card through iyzico Ödeme Hizmetleri A.Ş. Card details never reach First You; they are held by iyzico, which also collects renewal payments.
The subscription is monthly and renews automatically at the end of each period on the same plan and price with the same card, unless the Subscriber cancels. Price changes are notified to the Subscriber by email before they take effect and apply from the next renewal; a Subscriber who does not accept the change may cancel at the end of the period.
If a renewal payment fails, the service continues normally for 3 days and in limited form for the following 4 days; if payment is still not collected, the service is suspended. When payment is later collected, the service is restored.
The Subscriber may move to a higher assistant plan at any time; the change applies immediately once the payment is confirmed.
Article 5 – Performance and delivery
The service is digital; there is no physical delivery. The subscription starts immediately when iyzico confirms the payment, and the period runs from that moment.
The Subscriber links their Telegram account to First You using the link shown in the dashboard; the assistant starts serving over Telegram as soon as the link is completed. The subscription period keeps running until the link is completed; First You sends the Subscriber reminder emails to complete it.
Using the service requires a Telegram account and internet access. Telegram is not part of the service and Telegram’s own terms apply.
Article 6 – Right of withdrawal and its exception
In distance contracts the consumer generally has the right to withdraw within 14 days without giving any reason and without paying any penalty.
However, under Article 15(1)(ğ) of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for services performed instantly in an electronic environment, and under Article 15(1)(h) for services whose performance began with the consumer’s approval before the withdrawal period expired.
By ticking the consent box on the payment page, the Subscriber requests that performance of the service begin immediately upon payment confirmation and acknowledges that, as a result, the right of withdrawal cannot be exercised.
The absence of a right of withdrawal does not remove the Subscriber’s statutory rights regarding a defective service or a service not performed at all. Refund rules are described in the Cancellation and Refund Policy.
Article 7 – Cancellation
The Subscriber may cancel the subscription at any time from the dashboard, effective at the end of the period. Cancellation stops future renewal payments; the service continues until the end of the paid period. No refund is made for the remaining part of a paid period.
30 days after the subscription ends, the Subscriber’s content and encryption key are permanently deleted. Within that time the Subscriber may buy a storage plan to keep the data in the service, or download the data from the dashboard.
Article 8 – Rules of use
The service is for the Subscriber’s personal use only; the account may not be shared with third parties.
The service may not be used to produce unlawful content, to harm others, to harass, or to abuse systems. In such cases First You may suspend the account or terminate the agreement.
The assistant performs actions such as creating reminders only with the Subscriber’s confirmation. Uploaded files and web search results are treated as data. The Subscriber confirms holding the necessary rights over the content they upload.
Article 9 – Limitation of liability
The assistant is an AI model and can be wrong. Its answers on health, legal, financial or similar matters are not professional advice; the Subscriber is responsible for decisions taken on the basis of that information.
First You is not responsible for outages caused by third-party services such as Telegram, the payment institution, the AI providers or internet infrastructure. The service is provided as is.
To the extent the law allows, First You’s liability is limited to the fees paid by the Subscriber in the last 3 months. This limitation does not apply in cases of intent or gross negligence and does not narrow the consumer’s statutory rights.
Article 10 – Personal data
Personal data is processed as described in the Privacy Notice and the Data Processing Notice (KVKK Article 10). Transferring messages abroad (USA) for AI processing is inherent to the service; the Subscriber has given explicit consent to this transfer.
Article 11 – Dispute resolution
The Subscriber may first send complaints and requests to destek@firstyou.app.
For disputes arising from this agreement, the Consumer Arbitration Committees at the Subscriber’s place of residence or at the place of performance have jurisdiction within the monetary limits set each year by the Ministry of Trade; for disputes above those limits, the Consumer Courts have jurisdiction.
Article 12 – Entry into force
This agreement is concluded and enters into force when the Subscriber approves the Preliminary Information Form and this agreement on the payment page and iyzico confirms the payment. It remains in force in monthly periods until the subscription ends.
The date the agreement was concluded and the plan selected are kept in the Subscriber’s account records; this version of the agreement text is available on firstyou.app at any time.
When the terms of the agreement change, the Subscriber is informed by email; the change applies from the next period. A Subscriber who does not accept the change may cancel at the end of the period.